Set up or repair OBS output
If the app says "OBS not detected", retry Add to OBS, follow the OBS prompt, or use the manual Browser Source and TXT fallback.
Open OBS setupSupport
Support
Choose the task that is blocked. Start with the app or setup step, then contact support if the same problem continues.
Contact supportCaptions cannot hear the source
Check the selected source, Windows permission, and the in-app input level before collecting diagnostics.
Check caption setupAccount or access looks wrong
Sign in, refresh access, and review the current plan state. Free Access does not require a device attachment.
Review account accessInstall, model, or update failed
Retry the failed step in the app. If it repeats, review diagnostics before sharing a support bundle.
Prepare diagnostics