Know the outcome
Start from the product result in plain language — what you should see in the app when the step works.
- Goal
- Expected result
- What to check
Privacy guide
Understand privacy choices before sharing support material.
Learn how Local captions, Managed captions, recording history, and support packages are explained in the product.
- Local captions
- Managed captions
- Support review
Guide
Use the app labels, then recover or export.
Each guide follows the same shape: name the product outcome, list the in-app steps using the same labels as the app, then point to recovery, export, or support.
Follow the steps
Keep instructions short and use the same labels as the app: Sign in, audio source, Target language, Start captions, Preview.
- Open app
- Choose source
- Confirm output
Recover or escalate
If the expected result is missing, move to troubleshooting or contact support with privacy-safe details.
- Troubleshooting
- Support
- Privacy review
Ready for translated captions?
Choose the next product action that matches your workflow.